We provide a 12-month after-sales guarantee from the date of delivery. If there is any quality problem with the products, please contact us immediately with relevant evidence. Our after-sales team will respond within 24 hours and offer solutions such as replacement, refund, or technical support.
We accept various secure payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, and PayPal. For long-term partners, we can offer flexible payment terms through mutual negotiation.
Yes, we offer complete quality certification documents for all products, including Certificate of Analysis (COA), MSDS, ISO 9001 certification, TUV certificates, ensuring our products meet international standards.
For sample orders and small-batch orders (≤500kg), we have ready stock and can ship within 3-5 working days. For bulk orders (≥1 ton), the lead time is 7-15 working days. For urgent orders, we can expedite production to meet your schedule.
Our annual production capacity reaches 10,000 tons for super absorbent polymers, 5,000 tons for water blocking tapes, and 3,000 tons for soil SAP. We can support large-volume orders with stable supply and consistent quality.
Yes, we have a modern manufacturing facility located in Shandong Province, China. We welcome you to visit our company and factory at any time. As a professional manufacturer, we have full control over the production process to ensure product quality.
